[Summary] HP tape drive in E250 doesn't want to work

From: Chris Hoogendyk <hoogendyk_at_bio.umass.edu>
Date: Tue Mar 29 2005 - 11:05:13 EST
Got a couple of replies.

The errors I got in /var/adm/messages (paste them into google) are 
apparently generic scsi timeout messages that could occur for any one of 
a large number of reasons from disk drives to tape drives to termination.

In my case, I had done everything quite carefully, the E250 has internal 
connectors already configured for the slot I put the drive into with 
termination already taken care of. My thoughts had been along the lines 
of drivers or dip switches.

[Sheepishly] The solution was to put a cleaning tape into the drive and 
try again. Even though the drive was "brand new" in the sense that it 
had never been opened and was still sealed inside the shipping box, it 
had been sitting on the shelf for an unknown length of time -- possibly 
as long as 2 years and not in a controlled environment. There may have 
been some corrosion buildup over that time.

I should have tried that before emailing the list, but I couldn't find a 
cleaning tape at the time, and neither the lights on the front nor the 
errors in /var/adm/messages indicated misreadings or the need of 
cleaning. I was also told that the cleaning tape also "resets" some 
things in the drive that might have made a difference. Not sure what 
that means, but it may have been a factor.


---------------

Chris Hoogendyk

-
    O__  ---- Systems Administrator
   c/ /'_ --- Biology Department
  (*) \(*) -- 140 Morrill Science Center
~~~~~~~~~~ - University of Massachusetts, Amherst

<hoogendyk@bio.umass.edu>

---------------



Chris Hoogendyk wrote:
> I'm setting up an E250. Found an HP DDS3 still in a sealed box on a 
> shelf. May have been bought by previous employee, but no one knew. It is 
> a C1554 Trade-ready meachanism:
> 
> http://h30094.www3.hp.com/product.asp?sku=1599960&jumpid=oc_R1002_USENC-001_HP%20C1554_%20DDS-3%20Drive 
> 
> 
> I found a user guide for it at:
> 
> http://www.nissho-ele.co.jp/storage/manual/hp/dds3/C1554C.pdf
> 
> and compared notes between that and the E250 Owner's Guide.
> 
> I have installed DDS3 drives in E250's before, but they were bought from 
> Sun for Sun and simply worked. This drive looked excactly right, matched 
> the pictures in the Sun documents, and everything fit. The C1554 User 
> Guide had a table of how to set the dip switches for various platforms, 
> including Sun. It also explained the setting of the SCSI ID. I set the 
> dips as:
> 
> 1,2,3,4,5 and 8 on; 6 and 7 off.
> 
> I set the SCSI ID to 100 or 4.
> 
> I did a "shutdown -i 5", opened up the E250, clipped on my wrist ground, 
> followed all the instructions to install it, and then did a "boot -r". 
> When it came up, I put in a tape and did an "mt status". It looked 
> normal. Recognized the drive, told me what it was, and indicated that 
> the tape was sitting at file 0.
> 
> # mt status
> HP DDS-3 4MM DAT tape drive:
>    sense key(0x0)= No Additional Sense   residual= 0   retries= 0
>    file no= 0   block no= 0
> 
> So, then I wrote a backup script that used ufsdump. Started the script. 
> It hung on the first write. Then I discovered that it would hang on an 
> "mt rewind". I tried another tape (both brand new) and got the same 
> result. The output to /var/adm/messages is copied at the bottom.
> 
> So, does this look like I need to try some other dip switch settings? Or 
> is it possible that I actually need to download some drivers and install 
> them?
> 
> Any advice appreciated.
> 
> 
> ---------------
> 
> Chris Hoogendyk
> 
> -
>    O__  ---- Systems Administrator
>   c/ /'_ --- Biology Department
>  (*) \(*) -- 140 Morrill Science Center
> ~~~~~~~~~~ - University of Massachusetts, Amherst
> 
> <hoogendyk@bio.umass.edu>
> 
> ---------------
> 
> 
> 
> Mar 25 16:49:09 ralph2 scsi: [ID 365881 kern.info] /pci@1f,4000/scsi@3 
> (glm0):
> Mar 25 16:49:09 ralph2       Cmd (0xf66628) dump for Target 4 Lun 0:
> Mar 25 16:49:09 ralph2 scsi: [ID 365881 kern.info] /pci@1f,4000/scsi@3 
> (glm0):
> Mar 25 16:49:09 ralph2               cdb=[ 0xa 0x0 0x0 0xfc 0x0 0x0 ]
> Mar 25 16:49:09 ralph2 scsi: [ID 365881 kern.info] /pci@1f,4000/scsi@3 
> (glm0):
> Mar 25 16:49:09 ralph2       pkt_flags=0x0 pkt_statistics=0x61 
> pkt_state=0x7
> Mar 25 16:49:09 ralph2 scsi: [ID 365881 kern.info] /pci@1f,4000/scsi@3 
> (glm0):
> Mar 25 16:49:09 ralph2       pkt_scbp=0x0 cmd_flags=0x18e1
> Mar 25 16:49:09 ralph2 scsi: [ID 107833 kern.warning] WARNING: 
> /pci@1f,4000/scsi@3 (glm0):
> Mar 25 16:49:09 ralph2       Disconnected command timeout for Target 4.0
> Mar 25 16:49:09 ralph2 genunix: [ID 408822 kern.info] NOTICE: glm0: 
> fault detected in device; service still available
> Mar 25 16:49:09 ralph2 genunix: [ID 611667 kern.info] NOTICE: glm0: 
> Disconnected command timeout for Target 4.0
> Mar 25 16:49:09 ralph2 glm: [ID 160360 kern.warning] WARNING: 
> ID[SUNWpd.glm.cmd_timeout.6016]
> Mar 25 16:49:09 ralph2 scsi: [ID 107833 kern.warning] WARNING: 
> /pci@1f,4000/scsi@3/st@4,0 (st4):
> Mar 25 16:49:09 ralph2       SCSI transport failed: reason 'timeout': 
> giving up
> Mar 25 16:58:58 ralph2 scsi: [ID 107833 kern.warning] WARNING: 
> /pci@1f,4000/scsi@3/st@4,0 (st4):
> Mar 25 16:58:58 ralph2       Error for Command: write file mark Error 
> Level: Fatal
> Mar 25 16:58:58 ralph2 scsi: [ID 107833 kern.notice]         Requested 
> Block: 82                        Error Block: 82
> Mar 25 16:58:58 ralph2 scsi: [ID 107833 kern.notice]         Vendor: HP 
>                                 Serial Number:    9   $DR-1
> Mar 25 16:58:58 ralph2 scsi: [ID 107833 kern.notice]         Sense Key: 
> Not Ready
> Mar 25 16:58:58 ralph2 scsi: [ID 107833 kern.notice]         ASC: 0x3a 
> (medium not present), ASCQ: 0x0, FRU: 0x0
> Mar 25 17:06:38 ralph2 scsi: [ID 107833 kern.warning] WARNING: 
> /pci@1f,4000/scsi@3/st@4,0 (st4):
> Mar 25 17:06:38 ralph2       Error for Command: rezero/rewind Error 
> Level: Fatal
> Mar 25 17:06:38 ralph2 scsi: [ID 107833 kern.notice]         Requested 
> Block: 0                         Error Block: 0
> Mar 25 17:06:38 ralph2 scsi: [ID 107833 kern.notice]         Vendor: HP 
>                                 Serial Number:    9   $DR-1
> Mar 25 17:06:38 ralph2 scsi: [ID 107833 kern.notice]         Sense Key: 
> Aborted Command
> Mar 25 17:06:38 ralph2 scsi: [ID 107833 kern.notice]         ASC: 0x0 
> (no additional sense info), ASCQ: 0x0, FRU: 0x0
> Mar 25 17:15:13 ralph2 scsi: [ID 107833 kern.warning] WARNING: 
> /pci@1f,4000/scsi@3/st@4,0 (st4):
> Mar 25 17:15:13 ralph2       Error for Command: rezero/rewind Error 
> Level: Fatal
> Mar 25 17:15:13 ralph2 scsi: [ID 107833 kern.notice]         Requested 
> Block: 0                         Error Block: 0
> Mar 25 17:15:13 ralph2 scsi: [ID 107833 kern.notice]         Vendor: HP 
>                                 Serial Number:    9   $DR-1
> Mar 25 17:15:13 ralph2 scsi: [ID 107833 kern.notice]         Sense Key: 
> Aborted Command
> Mar 25 17:15:13 ralph2 scsi: [ID 107833 kern.notice]         ASC: 0x0 
> (no additional sense info), ASCQ: 0x0, FRU: 0x0
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Received on Tue Mar 29 11:03:43 2005

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