SUMMARY: UPDATE: SunFire V880 prtdiag problems

From: John Benjamins <johnb_at_mcmaster.ca>
Date: Wed Jun 25 2003 - 10:05:13 EDT
Hi Everyone,

Here's the update on the SUMMARY I sent out last Friday.  As Joe
Fletcher pointed out this morning, 110460-30 is needed along with
110845-03, 110849-14, and 110842-11.  I had the last 3 installed, and I
had 110460-29, as 110460-30 only came out on Friday.  This morning I
installed 110460-30 in single user mode and did a "reboot -- -r" and now
prtdiag -v prints all the environmental status and no more console
messages either.  Thanks Joe!

Hope this helps,	-John
-- 
John Benjamins		LTRC - Teaching Infrastructure Support
905-525-9140 x27492	Thode Library B117B

On Fri, 2003-06-20 at 22:17, john benjamins wrote:
> Only two replies (well actually 10, but 8 were vacation replies) from
> Carl Ma and Hichael Morton.  They suggested to check that picld was
> running (which it was), that the patch cluster stepped on something
> and to call Sun.
> 
> The solution was to call Sun support, and they indicated very quickly
> that, although the patch cluster is not broken as such, it is
> insufficient, in that the patch cluster includes picld patches, but
> NOT the platform specific patches (i.e. for the V880 in my case).  Sun
> support told me to download the latest picld patch, 110849-14, and the
> updated hpc3130 driver, 110842-11.  (Thanks Mallory!)  This almost
> fixed everything.  The fans are running normally again, and prtdiag
> prints most of the environmental status, except for one glitch that
> Sun is still going to look at:
> 
> =================================
>  
> Fan Bank :
> ----------
>  
> Bank                        Speed         Status        Fan State
>                            ( RPMS )
> ----                       --------      ---------      ---------
> CPU0_PRIM_FAN   failed in picl_get_propval_by_name for fan speed
> General system failure
> Power Supplies:
> ---------------
>  
> Supply     Status     Fan Fail  Temp Fail  CS Fail  3.3V   5V   12V  48V
> ------  ------------  --------  ---------  -------  ----   --   ---  ---
> PS0      GOOD                                         6     3     2    2
> PS1      GOOD                                         6     3     2    2
> PS2      GOOD                                         6     3     2    2
> 
> If I get a solution to this, I'll update the summary.
> 
> Cheers,	    -John
> --
> John Benjamins		LTRC - Teaching Infrastructure Support
> 905-525-9140 x27492	Thode Library B117B
> 
> ===== Original message =====
> Hi,
> 
> We just installed the latest (as of Wednesday) recommended patch cluster
> on our V880 running Solaris 8.  The README says:
> 
> NAME: Solaris 8 Recommended Patch Cluster
> DATE: Jun/18/03
> 
> After finishing the patch install, I forgot to do a "boot -r", and we
> got flooded with picld errors:
> 
> Jun 20 09:36:57 v880 picld[66]: [ID 478985 daemon.error] ERROR running psvc_fan_fault_check_policy_0 on CPU0_PRIM_FAN (2498912)
> Jun 20 09:36:57 v880 picld[66]: [ID 875627 daemon.error] No such file or directory
> 
> Shortly afterwards, we did a "boot -r" and those messages stopped. 
> However, now the fans all seem to be running faster than normal, and
> ptrdiag, doesn't give any environmental information:
> 
> # /usr/platform/`uname -i`/sbin/prtdiag -v
> System Configuration:  Sun Microsystems  sun4u Sun Fire 880
> System clock frequency: 150 MHz
> Memory size: 4096 Megabytes
> 
> ========================= CPUs ===============================================
> 
>           Run    E$    CPU     CPU  
> Brd  CPU  MHz    MB   Impl.    Mask 
> ---  ---  ----  ----  -------  ---- 
>  A    0    900   8.0  US-III+  2.2   
>  A    2    900   8.0  US-III+  2.2   
> 
> ========================= Memory Configuration ===============================
> 
>            Logical  Logical  Logical 
>       MC   Bank     Bank     Bank         DIMM    Interleave  Interleaved
>  Brd  ID   num      size     Status       Size    Factor      with
> ----  ---  ----     ------   -----------  ------  ----------  -----------
>   A    0     0       512MB   no_status     256MB     8-way        0
>   A    0     1       512MB   no_status     256MB     8-way        0
>   A    0     2       512MB   no_status     256MB     8-way        0
>   A    0     3       512MB   no_status     256MB     8-way        0
>   A    2     0       512MB   no_status     256MB     8-way        0
>   A    2     1       512MB   no_status     256MB     8-way        0
>   A    2     2       512MB   no_status     256MB     8-way        0
>   A    2     3       512MB   no_status     256MB     8-way        0
> 
> ========================= IO Cards =========================
> 
> 
> 
> No failures found in System
> ===========================
> 
> 
> ========================= Environmental Status =========================
> 
> failed in fill_device_array_from_id for         PSVC_KEYSWITCH
> Property not found
> failed in fill_device_array_from_id for FSP_LED
> Property not found
> failed in fill_device_array_from_id for DISK
> Property not found
> failed in fill_device_array_from_id for FAN
> Property not found
> Power Supplies:
> ---------------
> 
> Supply     Status     Fan Fail  Temp Fail  CS Fail  3.3V   5V   12V   48V
> ------  ------------  --------  ---------  -------  ----   --   ---   ---
> failed in fill_device_array_from_id for PS
> Property not found
> 
> ========================= HW Revisions =======================================
> 
> System PROM revisions:
> ----------------------
> OBP 4.5.12 2002/03/27 13:59
> 
> IO ASIC revisions:
> ------------------
>                      Port
> Brd  Model            ID  Status Version
> ---- --------------- ---- ------ -------
> IB-1 unknown          8    ok     4      
> IB-1 unknown          9    ok     4      
> 
> #
> 
> So if the system can't monitor the temperature, I'm guessing that's why
> the fans are running faster than normal.
> 
> Any ideas as to what's wrong here?  Searching Sun Solve didn't turn up
> anything, and neither did Google.  Is this an OBP issue and should I
> update the OBP?
> 
> Thanks,		-John
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Received on Wed Jun 25 10:05:06 2003

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