SUMMARY: SunFire V880 prtdiag problems

Only two replies (well actually 10, but 8 were vacation replies) from
Carl Ma and Hichael Morton.  They suggested to check that picld was
running (which it was), that the patch cluster stepped on something
and to call Sun.

The solution was to call Sun support, and they indicated very quickly
that, although the patch cluster is not broken as such, it is
insufficient, in that the patch cluster includes picld patches, but
NOT the platform specific patches (i.e. for the V880 in my case).  Sun
support told me to download the latest picld patch, 110849-14, and the
updated hpc3130 driver, 110842-11.  (Thanks Mallory!)  This almost
fixed everything.  The fans are running normally again, and prtdiag
prints most of the environmental status, except for one glitch that
Sun is still going to look at:

=================================
 
Fan Bank :
----------
 
Bank                        Speed         Status        Fan State
                           ( RPMS )
----                       --------      ---------      ---------
CPU0_PRIM_FAN   failed in picl_get_propval_by_name for fan speed
General system failure
Power Supplies:
---------------
 
Supply     Status     Fan Fail  Temp Fail  CS Fail  3.3V   5V   12V  48V
------  ------------  --------  ---------  -------  ----   --   ---  ---
PS0      GOOD                                         6     3     2    2
PS1      GOOD                                         6     3     2    2
PS2      GOOD                                         6     3     2    2

If I get a solution to this, I'll update the summary.

Cheers,	    -John
--
John Benjamins		LTRC - Teaching Infrastructure Support
905-525-9140 x27492	Thode Library B117B

===== Original message =====
Hi,

We just installed the latest (as of Wednesday) recommended patch cluster
on our V880 running Solaris 8.  The README says:

NAME: Solaris 8 Recommended Patch Cluster
DATE: Jun/18/03

After finishing the patch install, I forgot to do a "boot -r", and we
got flooded with picld errors:

Jun 20 09:36:57 v880 picld[66]: [ID 478985 daemon.error] ERROR running psvc_fan_fault_check_policy_0 on CPU0_PRIM_FAN (2498912)
Jun 20 09:36:57 v880 picld[66]: [ID 875627 daemon.error] No such file or directory

Shortly afterwards, we did a "boot -r" and those messages stopped. 
However, now the fans all seem to be running faster than normal, and
ptrdiag, doesn't give any environmental information:

# /usr/platform/`uname -i`/sbin/prtdiag -v
System Configuration:  Sun Microsystems  sun4u Sun Fire 880
System clock frequency: 150 MHz
Memory size: 4096 Megabytes

========================= CPUs ===============================================

          Run    E$    CPU     CPU  
Brd  CPU  MHz    MB   Impl.    Mask 
---  ---  ----  ----  -------  ---- 
 A    0    900   8.0  US-III+  2.2   
 A    2    900   8.0  US-III+  2.2   

========================= Memory Configuration ===============================

           Logical  Logical  Logical 
      MC   Bank     Bank     Bank         DIMM    Interleave  Interleaved
 Brd  ID   num      size     Status       Size    Factor      with
----  ---  ----     ------   -----------  ------  ----------  -----------
  A    0     0       512MB   no_status     256MB     8-way        0
  A    0     1       512MB   no_status     256MB     8-way        0
  A    0     2       512MB   no_status     256MB     8-way        0
  A    0     3       512MB   no_status     256MB     8-way        0
  A    2     0       512MB   no_status     256MB     8-way        0
  A    2     1       512MB   no_status     256MB     8-way        0
  A    2     2       512MB   no_status     256MB     8-way        0
  A    2     3       512MB   no_status     256MB     8-way        0

========================= IO Cards =========================



No failures found in System
===========================


========================= Environmental Status =========================

failed in fill_device_array_from_id for         PSVC_KEYSWITCH
Property not found
failed in fill_device_array_from_id for FSP_LED
Property not found
failed in fill_device_array_from_id for DISK
Property not found
failed in fill_device_array_from_id for FAN
Property not found
Power Supplies:
---------------

Supply     Status     Fan Fail  Temp Fail  CS Fail  3.3V   5V   12V   48V
------  ------------  --------  ---------  -------  ----   --   ---   ---
failed in fill_device_array_from_id for PS
Property not found

========================= HW Revisions =======================================

System PROM revisions:
----------------------
OBP 4.5.12 2002/03/27 13:59

IO ASIC revisions:
------------------
                     Port
Brd  Model            ID  Status Version
---- --------------- ---- ------ -------
IB-1 unknown          8    ok     4      
IB-1 unknown          9    ok     4      

#

So if the system can't monitor the temperature, I'm guessing that's why
the fans are running faster than normal.

Any ideas as to what's wrong here?  Searching Sun Solve didn't turn up
anything, and neither did Google.  Is this an OBP issue and should I
update the OBP?

Thanks,		-John
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