[SUMMARY] E4000 problems

From: Hunt, Neil <Neil.Hunt_at_fujitsu.com.au>
Date: Tue Jun 03 2003 - 20:35:09 EDT
Hi all,
Many thanks to all that replied, too numerous to mention each
individually.

At 4pm last night we had a Sun guy out here to replace the downed
hardware - one system board, and the peripheral PSU.  Due to the faulty
system board, there were major CPU problems, and once that was replaced
the full compliment of memory and CPUs worked.
There are still a couple of problems with the application, but I will be
thrashing that out with the developer - I am the DBA here.

Once again - thanks all.

Neil

-----Original Message-----
From: Hunt, Neil
Sent: Tuesday, 3 June 2003 9:47 AM
To: sunmanagers@sunmanagers.org
Subject: E4000 problems

G'day,
I'm having some major problems with the load on my E4000.  Can anyone
tell me if this prtdiag output tells them anything?  The system is
currently running at a "load" of 26, and the application that is running
is performing very badly.  Interestingly enough, Oracle, which is also
on there, is running quite nicely.

Neil



> /usr/platform/sun4u/sbin/prtdiag -v
System Configuration:  Sun Microsystems  sun4u 8-slot Sun Enterprise
4000/5000
System clock frequency: 84 MHz
Memory size: 4096Mb

========================= CPUs =========================

                    Run   Ecache   CPU    CPU
Brd  CPU   Module   MHz     MB    Impl.   Mask
---  ---  -------  -----  ------  ------  ----
 0     0     0      336     2.0   US-II    2.0
 0     1     1      336     2.0   US-II    2.0
 2     4     0      336     2.0   US-II    2.0
 4     8     0      336     2.0   US-II    2.0
 4     9     1      336     2.0   US-II    2.0


========================= Memory =========================

                                              Intrlv.  Intrlv.
Brd   Bank   MB    Status   Condition  Speed   Factor   With
---  -----  ----  -------  ----------  -----  -------  -------
 0     0    1024   Active      OK       60ns    4-way     A
 0     1    1024   Active      OK       60ns    4-way     A
 4     0    1024   Active      OK       60ns    4-way     A
 4     1    1024   Active      OK       60ns    4-way     A

========================= IO Cards =========================

     Bus   Freq
Brd  Type  MHz   Slot  Name                              Model
---  ----  ----  ----  --------------------------------
----------------------
 1   SBus   25     0   SUNW,hme                          SUNW,501-2919
 1   SBus   25     2   QLGC,isp/sd (block)               QLGC,ISP1000
 1   SBus   25     3   SUNW,hme
 1   SBus   25     3   SUNW,fas/sd (block)
 1   SBus   25    13   SUNW,soc/SUNW,pln                 501-2069

Failed Field Replaceable Units (FRU) in System:
==============================================
ac unavailable on CPU Board #2
        PROM fault string: fail- mem-bank0: J3100 J3200 J3300 J3400
mem-bank1: J3101 J3201 J3301 J3401
        Failed Field Replaceable Unit is CPU board 2

Detected System Faults
======================
AC Box Fan failure
        Detected Tue May 27 15:09:28 2003
Key Switch Fan failure
        Detected Sun May 18 14:02:20 2003
AC Power failure
        Detected Sun May 18 14:02:20 2003
System 5.0 Volt Precharge failure
        Detected Sun May 18 14:02:20 2003
System 3.3 Volt Precharge failure
        Detected Sun May 18 14:02:20 2003
Peripheral 12 Volt Precharge failure
        Detected Sun May 18 14:02:20 2003
Auxiliary 5.0 Volt Power failure
        Detected Sun May 18 14:02:20 2003
Peripheral 12 Volt Power failure
        Detected Sun May 18 14:02:20 2003
PROM detected failure
        Detected Sun May 18 14:02:20 2003
Board 2 fault: PROM detected
Fault: fail- mem-bank0: J3100 J3200 J3300 J3400 mem-bank1: J3101 J3201
J3301 J3401
        Detected Sun May 18 14:02:20 2003

Most recent AC Power Failure:
=============================
Thu May  8 10:46:15 2003


========================= Environmental Status =========================
Keyswitch position is in Secure Mode
System Power Status: Redundant
System LED Status:    GREEN     YELLOW     GREEN
WARNING                ON        ON        BLINKING


Fans:
-----
Unit   Status
----   ------
Rack    OK
Key     FAIL
AC      FAIL

System Temperatures (Celsius):
------------------------------
Brd   State   Current  Min  Max  Trend
---  -------  -------  ---  ---  -----
 0      OK       36     32   39  stable
 1      OK       34     31   35  stable
 2      OK       36     34   37  stable
 4      OK       35     31   38  stable
CLK     OK       32     30   33  stable


Power Supplies:
---------------
Supply                        Status
---------                     ------
0                                OK
1                                OK
2                                OK
PPS                              OK
    System 3.3v                  OK
    System 5.0v                  OK
    Peripheral 5.0v              OK
    Peripheral 12v               FAIL
    Auxilary 5.0v                FAIL
    Peripheral 5.0v precharge    OK
    Peripheral 12v precharge     FAIL
    System 3.3v precharge        FAIL
    System 5.0v precharge        FAIL
AC Power                         failed


========================= HW Revisions =========================

ASIC Revisions:
---------------
Brd  FHC  AC  SBus0  SBus1  PCI0  PCI1  FEPS  Board Type      Attributes
---  ---  --  -----  -----  ----  ----  ----  ----------      ----------
 0    1    5                                  CPU             84MHz
Capable
 1    1    5    1      1                 22   Dual-SBus       84MHz
Capable
 2    1    5                                  CPU             84MHz
Capable
 4    1    5                                  CPU             84MHz
Capable

System Board PROM revisions:
----------------------------
Board  0:   OBP   3.2.16 1998/06/08 16:58   POST  3.9.4 1998/06/09 16:25
Board  1:   FCODE 1.8.3 1997/11/14 12:41   iPOST 3.4.6 1998/04/16 14:22
Board  2:   OBP   3.2.16 1998/06/08 16:58   POST  3.9.4 1998/06/09 16:25
Board  4:   OBP   3.2.16 1998/06/08 16:58   POST  3.9.4 1998/06/09 16:25
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Received on Tue Jun 3 20:38:22 2003

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