Sorry for this very late summary and thanks for all the help that
numerous people provided,
I was looking for a free web based problem tracking tool and got many
good replies and pointers.
In the end I went for wreq which can be found at:
http://www.math.duke.edu/~yu/wreq
I found it simple to use and easy to install with a good licensing
policy.
Other useful URLs and tools are:
http://www.iac.honeywell.com/Pub/Tech/CM/PMTools.html#FreeTools
http://tomato.nvgc.vt.edu/~hroberts/mot
http://horked.fsck.com/projects/rt
http://samba.anu.edu.au/jitterbug
http://www.stonekeep.com/keystone.php3
Thanks for your help and thanks to the people who spend their time
writing such good freeware.
Nina
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