SUMMARY: lp spool problem

From: Ibrahim Levent KECECI (
Date: Tue Feb 18 1997 - 01:10:24 CST

   Hi managers,
Thanks for all responses!

My original question:

> Hi managers,
>I could't get the recommended solution from anybody yet.
>My original question was:
>> Dear Managers,
>> One of our customers have a NeWSprinter 20 with NeWSprinter 2.5 software
>>on a SparcStation 20 machine which runs on Solaris 2.5.1 operating system. He
>>wants to print either local or remote from another system on the local network.
>> Real problems:
>>When you sent a local request like;
>># lp <text or postscript filename>
>>the printer accepts request and print file succesfully but, it cannot remove
>>the printed request from the spool and the cpu performance is always 100%.
>>I know these from the lpstat command and perf_tool;
>> <request_id> . . . on NeWSprinter20
>>always appears.
>> How can I correct this problem and how can I solve this for printing
>>from other hosts, because if any request will sent from any host the cpu
>>performance will over 100% and printer will not accept the request.
>>Thanks for any suggestion and I'll summarize.
>>Ibrahim Levent KECECI
>There are some comments that NeWSprint 2.5 software is only Solaris 2.3 and
>2.4. I was install these versions of Solaris on SS20 but nothing was change
>on system. The cpu comes normal level on performance meter when you cancel
>the current jobs on printer.
>Sending jobs from AnswerBook or any software may lock the printer.
>Any suggestions would be appreciated.
>Will summarize....
>Best Regards,
>Ibrahim Levent KECECI
>Customer Support Engineer
>Gantek Computer Consultancy Service & Trade Inc.

The best solution was only a wholesome patch, from Maria:
Original answer is:

Date: 05 Feb 1997 09:02:23 -0800
From: Maria Coniglio <>
To: (Return requested)
Subject: Re: lp spool problem
MIME-Version: 1.0

Hi there,
What version of revision level of NeWSprint 2.5 are you running? If you have NeWSprint 2.5.1 rev B.,
there is a patch for jobs remaining in the queue. The patch number is 102113-03
If you have the Solaris 2.5.1 Server OS copy, than check out the SPARC: Installation Notes-May 1996.
Here is an excerpt from page 32:

     102113-03 NeWSprint patch. NeWSprint 2.5.1 Rev. B hangs when printing.
                                       After the first job prints, the np_filter process will
                                             go into an infinite loop (the CPU perfmeter will
                                                remain high) and the job remains in the queue...

Hope this helps.

"It's like sometimes you want to see the rain, but the sun gets in your eyes.." Sad Caper- Hootie

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