SUMMARY: Exabyte Tape Drive Repair

From: Dave (
Date: Fri Oct 11 1996 - 11:18:58 CDT

  Originally, I was looking for a West Coast repair shop for an Exabyte
Stacker 10E. In all likelyhood, it was a drive problem, not a stacker
problem. The drive in this unit is the 8500C, full high, 8mm drive with a
capicity of 5GB; 10GB with compression (yeah...right). The stacker unit is a
robotic tape changer that hold 10 tapes.

  I had several responces. One said to send it back to Sun (we didn't buy it
from Sun), one said to send it back to Exabyte (They don't want it). I
settled on West Coast Computer Exchange. Their price was a flat $350 with a
24H turn around (assuming it was a drive problem).

  They also sell Exabyte Tape systems, their prices are very reasonable.
They have the Exabyte Stacker 210 (no drives) for $3500, then the 8505XL
drives are $1425 each. They will als sell an 8500C, in an external
encloseure, for $350.

        West Coast Computer Exchange, Inc.
        11167-A Trade Center Drive
        Rancho Cordova, CA 95670
        916-635-9340 FAX 916-635-9485

  Others that were noted, but not contacted:

Polaris Services at (800) 626-1661

Solar Systems @ 206 222-7588

Andataco 800-443-9191

Drive Time
12525 Willows Rd Suite 60
Kirkland WA 98034

Digicad they're in Irvine: 714.724.8600

Central Design Systems
2346 Bering Drive
San Jose, CA 95131
Phone: 408-383-9399
Fax: 408-383-9395


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