SUMMARY: GNU Netfax 3.2 hang problem

From: Gautam Das (gautam@bwc.org)
Date: Tue Feb 22 1994 - 13:42:20 CST


Since I posted a summary this morning, I received one more interesting
reply. So I am sending an updated summary.

I have recieved 2 responses.

Response 1 was from antonson@umiacs.UMD.EDU. He suggested that I dump
gnu netfax and go for Flexfax instead.

Response 2 was from P.G.Griffiths@dl.ac.uk. He seems to have a fix that
he is testing at the moment. If it works he will share it with me and I
am sure with anyone else who needs it. (Thats right Paul?)

Thank you.

Gautam

----------------------------Original question-----------------------------
> We are using GNU netfax-3.2 for outgoing faxes for more than 6 months now.
> We have not tried to use it for incoming faxes. Anyway it works quite
> well, except almost everyday we need to kill and restart the faxspooler
> process several times, because it gets hung somehow. There are times
> when that doesn't work either and we have to reboot the machine to
> fix the faxspooler hang.
>
> We have setup an hourly cronjob to detect this hang condition by using
> the faxq command. If a hang is detected it automatically tries to
> kill and restart the spooler. If that fails then it sends mail to the
> administrators to reboot the machine running the fax server. This solution
> sort of works but I looking for a better cure.

> Are any of you using Gnu Netfax 3.2 and have you experienced similar
> situations? If so I will appreciate if you can share your experiences
> and offer any other solutions.
>
> Gautam

--------------------------------Response 1---------------------------------

>From antonson@umiacs.UMD.EDU Tue Feb 22 11:00:59 1994
Date: Sun, 20 Feb 1994 20:48:26 -0500 (EST)
From: "Todd S. Antonson" <antonson@umiacs.UMD.EDU>
To: gautam@bwc.org
Subject: Re: GNU Netfax 3.2 hang problem

>
> O ye wise ones!

Um. Don't speak too soon. :^)

>
> We are using GNU netfax-3.2 for outgoing faxes for more than 6 months now.
> We have not tried to use it for incoming faxes. Anyway it works quite
> well, except almost everyday we need to kill and restart the faxspooler
> process several times, because it gets hung somehow. There are times
> when that doesn't work either and we have to reboot the machine to
> fix the faxspooler hang.

A package that causes regular reboots of systems does not work (IMHO).

Anyway, I played with GNU fax for about a week quite some time ago and I
trashed it in favor of FlexFAX written by Sam Leffler. FlexFAX is free
and you can get it from sgi.com:sgi/fax.

There is an email mailing list set up for flexfax users as well so there
is some external support if you run into problems. FlexFAX is written in
C++ and can be compiled with GNU CC/C++.

Hope this helps!

--
- Todd S. Antonson (antonson@umiacs.umd.edu	UUCP: uunet!umiacs!antonson)
- UMIACS, A.V. Williams Bldg., University of Maryland, College Park, MD 20742

------------------ Response 2 ---------------------------------------------

>From P.G.Griffiths@dl.ac.uk Tue Feb 22 13:49:32 1994 Date: Tue, 22 Feb 1994 10:40:40 GMT From: "P.Griffiths" <P.G.Griffiths@dl.ac.uk> To: gautam@bwc.org Cc: pg@dl.ac.uk, ge@dl.ac.uk Subject: Re: GNU Netfax 3.2 hang problem

Hey, you live in a mirror world of ours, and you must be me, cause I have an hourly job that runs the faxq command and restarts the server on error... yup we see exactly the same problem as you.

Solutions: a) I split the spooler up into two parts, an incoming and an outgoing; did'nt really solve anything.

b) ran a trace to find out where the hang was --- took some time but narrowed it down to the select in read_internal(), I don't think it times out!!! Haven't yet attempted fixing it (only found out last week and not sure what effect fiddling with this bit of code will do) but I will attempt a fix here. Are you interested in the result?

Have you spoken with the authors?

Yours, Paul

P.G.Griffiths. Daresbury Laboratory Graphics/Workstation Development Group - Info-Server Manager

JANET/Internet: P.G.Griffiths@dl.ac.uk EARN/BITNET: P.G.Griffiths%dl.ac.uk@UKACRL UUCP: P.G.Griffiths%dl.ac.uk@ukc.uucp



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